Shipping policy
1. Order Processing
Orders are typically processed within 1–3 business days. Processing times may be extended during peak periods or holidays.
2. Shipping Methods and Delivery
Delivery times vary based on location:
- Domestic (U.S.): 3–7 business days
- International: 7–21 business days
Shipping times are estimates and not guaranteed.
3. Shipping Costs
Shipping rates are calculated at checkout based on destination, weight, and carrier.
4. Tracking
Tracking information will be provided once the order has shipped.
5. Packaging
We take care to package items securely to prevent damage during transit.
6. Delays
We are not responsible for delays caused by:
- Carriers
- Customs processing
- Weather conditions
7. Lost or Stolen Packages
Once a package is marked as delivered, we are not responsible for lost or stolen items. Customers should contact the carrier directly.
8. Incorrect Address
Customers are responsible for providing accurate shipping information. We are not liable for orders shipped to incorrect addresses.
9. International Shipping
Customers are responsible for any customs duties, taxes, or import fees.
10. Contact
Email: support@carolinacoastcards.com