Privacy policy

This Privacy Policy describes how Carolina Coast Cards (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your personal information when you visit or make a purchase from our website (the “Site”). By accessing or using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

We collect personal information that you voluntarily provide when you:

  • Create an account
  • Place an order
  • Subscribe to marketing communications
  • Contact customer support

This information may include:

  • Full name
  • Billing and shipping addresses
  • Email address
  • Telephone number
  • Payment details (processed securely through third-party payment providers)

1.2 Automatically Collected Information

When you access the Site, we automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device information
  • Time zone
  • Pages visited and interaction data
  • Referring URLs

This information is collected using cookies, log files, web beacons, and similar technologies.

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill orders
  • Communicate with you regarding your orders or inquiries
  • Provide customer support
  • Detect and prevent fraud or unauthorized transactions
  • Improve our website, products, and services
  • Send marketing communications (only where permitted by law or with your consent)

3. Sharing of Information

We may share your personal information with trusted third parties, including:

  • Shopify (our ecommerce platform provider)
  • Payment processors
  • Shipping and logistics providers
  • Analytics and marketing service providers

We may also disclose your information:

  • To comply with legal obligations
  • To enforce our Terms of Service
  • To protect our rights, property, or safety

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functionality
  • Analyze site performance
  • Improve user experience
  • Deliver targeted advertising

You may control or disable cookies through your browser settings; however, doing so may affect site functionality.

5. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications

To exercise these rights, please contact us using the details below.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is completely secure.

8. Third-Party Services

Our Site may include links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

10. Contact Information

For questions regarding this Privacy Policy:
Email: support@carolinacoastcards.com